Glühmates

At Glühmates and Chocomates, we value your privacy and are committed to protecting your personal data. This Privacy Policy explains what information we collect, how we use it, and your rights under applicable data protection laws, including the GDPR.

When you visit or shop at our websites, we may collect:

• Personal details (such as name, email address, billing/shipping address, phone number).
• Payment information (processed securely via our payment provider; we do not store credit card details).
• Order history and preferences to improve our products and services.
• Technical information (such as IP address, browser type, device information, and cookies).

How We Use Your Information

We use your data to:

• Process and deliver your orders.
• Communicate with you about your order or customer service inquiries.
• Send you marketing emails if you have opted in (you can unsubscribe anytime).
• Improve our website, products, and services.
• Comply with legal obligations.

Sharing of Data

We only share your data with trusted third parties when necessary, such as:

• Payment processors (for secure transactions).
• Shipping partners (to deliver your order).
• Service providers that help us operate our website and marketing tools.

We do not sell your personal data to third parties.

Data Retention

We keep your personal data only as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.

Cookies

Our websites use cookies to improve functionality, enhance your shopping experience, and analyze site traffic. You can manage or disable cookies in your browser settings.

Your Rights

You have the right to:

• Access, correct, or delete your personal data.
• Restrict or object to certain data processing activities.
• Withdraw consent to marketing communications at any time.
• Lodge a complaint with your local data protection authority.

To exercise your rights, please contact us at info@drinkwithmates.com

Security

We take appropriate technical and organizational measures to protect your personal data from unauthorized access, use, or disclosure.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at: info@drinkwithmates.com